What You Can Do With Connected Service

Malfunction Notification

The system receives information from the vehicle in the unlikely event of a vehicle malfunction and customer support is provided.

Information about the malfunction can be checked from the vehicle or the MyMazda App.
A dealer or roadside assistance can be contacted at the MyMazda APP malfunction check screen.

When contacting a dealer to discuss repairs, the dealer can verify the vehicle malfunction from the system. A technician can provide an explanation of the malfunction and provide guidance based on the condition of the vehicle.
Position information is sent automatically to roadside assistance when contacting them through the MyMazda APP, eliminating the need for the driver to describe their location.
Using Vehicle Malfunction Notification