Industry-wide supply chain issues are causing new vehicle delivery delays, and impacting the availability of vehicles, accessories and/or features.
Please contact your local Mazda Retailer for more information about the availability of your selected vehicle.
Corporate Social Responsibility
Our warranties take your peace of mind seriously. Get unlimited kilometres with roadside assistance and prolong your driving pleasure with an Added Protection Plan.
Easily find accurate and timely information in the event your vehicle has been recalled from the Mazda Recall Information Centre.
Explore ad-free radio in your car and at home on connected devices. Traffic Plus and Travel Link channels help you avoid congestion before you reach it. (Create personalized streaming stations and access exclusive podcasts and videos.)Learn More
A next-generation technological system that connects your Mazda with smartphone applications, bringing information, entertainment, communication, and navigation within reach.Learn More
If you’re already a Mazda owner, you can take advantage of our loyalty program when purchasing a new or Certified Pre-Owned Mazda.GET REWARDED
You require a letter from Mazda certifying your vehicle’s compliance with all safety and emissions standards. Mazda Canada Inc. only processes request forms for vehicles that were distributed and sold as new in Canada. Requests are processed in the order they arrive with processing time being approximately 10 business days from the day of receipt.
For vehicles originally distributed and sold as new in the USA. Please access the International Import/Export Request Form at the Mazda North American Operations website or contact their Customer Experience Center at 1-800-222-5500 for more information.
To receive documentation for a vehicle sold as new in Canada, you must obtain and complete an Export/Import Request Form. Once completed, send to the Mazda Canada Inc. office. If you have any problems downloading this document, please contact the Customer Relations Department for Mazda Canada Inc. at 1-800-263-4680 for assistance.
You may service your vehicle at any Mazda Retailer. Please make sure to have your maintenance booklet validated when scheduled maintenance is performed. Building a relationship with your Mazda Retailer offers many benefits.
Mazda Unlimited Mileage Warranty and Mazda New Vehicle Limited Warranty do not provide for a courtesy vehicle. Customers who purchased Mazda Added Protection extended warranty receive the benefit of a rental vehicle while the vehicle is in for a warrantable repair. See the Mazda Added Protection section for details of the program and rental coverage limitations.
Call Mazda Canada Customer Relations at 1-800-263-4680 or send us your Change of Address card, which can be found in your warranty booklet.
Connected Services is complimentary for the first 24 months of vehicle ownership. Your subscription fee will depend on the number of years you would like to remain in service: