OVERVIEW
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The roads are calling.
In an ever-changing world, we’re changing for the better
As businesses reopen, we may not be returning to normal, but at Mazda Canada, we’re returning to what sets us apart. In order for you to experience the best of what we have to offer, we are offering exceptional incentives and helping our dealers implement new safety measures at our dealerships.
AN UNWAVERING COMMITMENT TO SAFETY
Our Dealers are Helping to Provide A Safe and Reliable Dealership Experience:
- Physical distancing measures
- Limiting the maximum number of people inside dealerships
- Contactless shopping and service (varies by dealer)
- Increased frequency of cleaning of high-traffic areas
- Increased availability of sanitization products to guests and staff
Contact your local dealer for more details about their safety initiatives.
Providing help for you:
FOR FUTURE CUSTOMERS:
PURCHASE OPTIONS
For customers purchasing a new vehicle, we want to offer our support with:
- 0% purchase financing▲ on all new 2020 models
- No monthly finance payments for 120 days▼ (for all provinces and territories other than Quebec)
- Credit deferral options^ (for Quebec only)
- Plus, our Mazda Unlimited Mileage* warranty, standard on all new models
FOR EXISTING CUSTOMERS:
PAYMENT OPTIONS
Our trusted financial partners are committed to working with our customers in need of financial support. Existing customers may qualify for support, including:
- A lease extension program
- Loan payment deferrals
- Lease payment deferrals
For lease inquiries, contact Mazda Financial Services at: 1-888-703-8857 or clientrelations@cdlsi.com.
If you have questions or concerns about your finance payments, please contact Scotiabank at: 1-800-4SCOTIA or request an auto loan payment deferral online.
You may have questions. We're ready to answer them.
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What Measures Is Mazda Taking To Help Ensure Their Dealerships Are Safe For Employees And Customers?
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At Mazda Canada, our team is committed to serving you safely and reliably and our dealerships have implemented new safety measures. While practices vary by dealership, they typically include, but are not limited to, access to sanitizing products, enhanced social distancing measures, and frequent cleaning of high-traffic areas and vehicles.
Some dealerships are also offering at-home test drives, as well as vehicle pickup and delivery for service appointments.
Reach out to your local dealership for more information about their safety initiatives.
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Can I still contact Mazda’s customer service team?
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Yes, our Customer Assistance team is still available to assist you with any questions or concerns via telephone, email or fax. For contact details, please visit: mazda.ca/en/about/contact-us/
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Are Mazda’s dealerships open?
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All of our dealerships are now open. However there may be changes to their services. Contact your local dealership to confirm their hours of operation and available services prior to visiting.
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Will there be a delay in receiving parts for maintenance?
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We strongly encourage you to contact your local dealership for information regarding any pending parts orders.
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What can I do if I am unable to make my monthly payments under my Scotiabank finance contract or Mazda Financial Services lease?
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Our trusted financial partners are committed to working with our customers who are experiencing financial stress. For questions or concerns about your finance payments, contact Scotiabank at: 1-800-4SCOTIA or request an auto loan payment deferral online.
For questions regarding your Mazda Financial Services lease, please contact Mazda Financial Services at 1-888-703-8857 or clientrelations@cdlsi.com and they will assist you.
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Last Updated: May 29, 2020
Next Steps
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Legal
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▼Advertising not applicable in Quebec. No monthly finance payments for 120 Days (payment deferral) available to eligible retail customers who finance a Mazda model (on approved credit through Scotiabank) from an authorized Mazda dealer in Canada. No interest accrues during the first 90 days. Contract will be extended accordingly. After this period, interest begins to accrue and the purchaser will repay principal and interest over the term (but not until 120 days after the contract date). Customers are responsible for the down payment (if applicable), license, and insurance payment upon contract signing. Offer subject to change/cancellation without notice. Offer period June 2-30, 2020.
▲0% APR Purchase Financing is available on all new 2020 Mazda models. Terms vary by model. Representative example based on a financed amount of $30,000 for the 2020 Mazda CX-5 GX (NVXL80AA00) the cost of borrowing for a 48-month term is $0, monthly payment is $625 with $0 down payment, total finance obligation is $30,000. Offer includes freight and P.D.E. of $1,950 and $100 Air Conditioning charge. Offer excludes PST/GST/HST, as well as other applicable fees, levies and duties (all of which may vary by region and/or dealer).
^ Offer available to eligible retail customers, on approved credit through Scotiabank. Contact your Quebec Mazda dealer for full terms and conditions. Offer subject to change/cancellation without notice. Offer period June 2-30, 2020.
*Mazda Unlimited refers only to an unlimited mileage warranty program under the terms of which there are no mileage limitations on the following specific Mazda warranties: (i) 3-year new vehicle; (ii) 3-year roadside assistance; (iii) 5-year powertrain; and (iv) 7-year anti-perforation. Mazda Unlimited is standard on all new models. All Mazda warranties remain subject to the terms, limitations and restrictions available at mazdaunlimited.ca.
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