For roadside assistance, emergency travel expense reimbursement inquiries, road service reimbursement or travel planning assistance, please contact our Roadside Assistance Program at 1-877-756-2932.
Coverage is concurrent with the 36-month "Basic Warranty Coverage" regardless of mileage and expires after 36 months from the vehicle warranty start date unless purchased in conjunction with a Mazda Added Protection Plan.
In the event a service other than the Mazda Roadside Assistance Program is utilized, we will reimburse up to a maximum of $200 for towing and up to $100 for other disablements.
If you have locked your keys in your vehicle, Mazda Roadside Assistance will dispatch a service facility to attempt to gain entry into your vehicle. In the event that access cannot be gained, your vehicle will be towed according to your Mechanical Breakdown towing benefits. (Cost of labour and/or replacement keys not included.)
Should your vehicle become disabled due to collision or mechanical breakdown while you are more than 100 km from your residence address, we will reimburse you up to $300.00 (in total) for reasonable emergency expenses (when not covered by insurance).
When you plan your next road trip, our Travel Planning Counselors will provide comprehensive information on the most time-saving or scenic routes to your destination. This service includes easy-to-follow maps, a highlighted travel planner specific to your route and destination, travel tips, driving information and other useful material to make your trip more enjoyable.
The Mazda Roadside Assistance Program is included with all Mazda Added Protection Series 12 plans and provides service to the driver of the registered Mazda vehicle. Mazda Roadside Assistance benefits are transferable to subsequent owners of the vehicle subject to the terms and conditions applicable to the transfer of Mazda Added Protection.
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