Notice:

Mazda Canada Inc. is operating under the guidance of government and public health officials to help stop the spread of COVID-19. Our office in Richmond Hill, ON has been closed with employees working from home. As such, please note mail will not be processed as Canada Post, UPS and FedEx have been advised to hold all mail/packages destined to Mazda Canada Inc. until the re-opening of our office.

As an alternative, you can reach our Customer Assistance team via telephone, email or fax as indicated below.

Contact us

If you have any questions about Mazda Canada or any of our products or services offered, please do not hesitate to contact us:

For our customer relations centre: 

Telephone:

1-800-263-4680

Monday to Thursday between 8:30 am & 4:30 pm Eastern Time and Friday between 10:00 am & 4:30 pm Eastern Time.

Mail:

Mazda Canada Inc.
55 Vogell Road
Richmond Hill, ON
L4B 3K5

For your Mazda Roadside Assistance:

For roadside assistance, emergency travel expense reimbursement inquiries, road service reimbursement or travel planning assistance, please contact our Roadside Assistance Program at 1-877-756 2932.

For Vehicle Export and Import:

Mazda Canada Inc. only handles vehicles imported and exported between Canada and the USA that were originally distributed and sold as new in Canada. For vehicles originally sold in the USA, click here.

For vehicles originally sold in Canada, please complete Export/Import Request Form and send to the Mazda Canada Inc. office.