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If you have any questions about Mazda Canada or any of our products or services offered, please do not hesitate to contact us.

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Top Frequently Asked Questions:

  • What do I need to do to import/export my Mazda between Canada and the USA?
    • You require a letter from Mazda Canada certifying your vehicle’s compliance with all safety and emissions standards. Mazda Canada Inc. only processes request forms for vehicles that were distributed and sold as new in Canada. Requests are processed in the order they arrive, with processing time being approximately 30 days from the day of receipt.

      For vehicles originally distributed and sold as new in the USA, please access the International Import/Export Request Form at the Mazda North American Operations website HERE or contact their Customer Experience Center at 1(800)222-5500 for more information.

      To receive documentation for a vehicle sold as new in Canada, you must obtain and complete an EXPORT/IMPORT REQUEST FORM. Once completed, send to the Mazda Canada Inc. head office in Richmond Hill. If you have any problems downloading this document, please contact the Customer Relations Department of Mazda Canada Inc. at 1(800)263-4680 for assistance.